Service & Spares
Reliability and efficiency are natural expectations from high quality machine tools. Maximum productivity can only be achieved by following the recommended service and maintenance schedules. In the case of lamp pumped systems the normal service interval for this equipment is 12 months with the flashlamp being changed at 400 hour intervals. Our factory trained support engineers are available to perform these routine maintenance procedures and also to respond in a timely and professional manner to breakdowns. In addition we can provide telephone support contracts which give unlimited access to support and application engineers for either a fixed annual fee or on a “pay as you go” basis.
Our warehouse carries a comprehensive range of spare parts for all of the HK Laser Markers manufactured over the last 20 years. All consumables are available immediately from stock. Major components can be supplied on a rolling exchange basis to provide a timely and cost effective response where necessary. In addition we hold a large range of pre-used and tested parts to keep, even the more elderly Systems, in full production.
We can provide application, maintenance and service training courses tailored to your specific operational requirements. The can be carried out at either at our facilities in Rugby or on the System at your site.
Fume Extraction is a critical element of the laser marking process with Health & Safety implications. We can supply suitable extraction equipment for the marking application and we are happy to visit and advise accordingly. In addition we can carry out LEV checks on extraction equipment fitted to your system as well as supplying extractor filters and spares.